Customized IT Services for all Businesses

At Boomerang RMS, we bring over 100 years of combined experience spanning non-profit, education, corporate IT, startups, web infrastructure, PCI DSS, and HIPAA systems to deliver tailored IT solutions that empower your organization to thrive. Our name reflects our core values: Reliability, Maintainability, and Supportability (RMS), ensuring your IT systems are dependable, maintainable, and supported when you need them most.

Why Choose Us?

• Industry-Specific Expertise: We have extensive experience in education, non-profits, startups, web infrastructure, and corporate IT. Whether you’re shaping the future of learning, driving social impact, scaling a business, or optimizing operations, we offer adaptable and sustainable solutions tailored to your needs.
• Cost-Effective and Reliable Solutions: We prioritize affordability without compromising quality. Our tailored IT services are designed to maximize reliability and maintainability, ensuring long-term success.

Comprehensive IT Services

Networking and Infrastructure

Robust and scalable solutions keep your organization connected. We help schools deploy high-speed wireless networks and assist web platforms in optimizing server infrastructure to meet evolving needs. Our solutions include virtualization technologies to reduce hardware costs and improve scalability, ensuring cost-effective and reliable infrastructure. Whether you’re running MacOS, Linux, or Windows Server environments, we adapt to your specific infrastructure needs, understanding that no single solution fits all scenarios.

Security and Compliance

We offer comprehensive strategies to protect your data and ensure regulatory compliance. Key services include:

• Threat Detection and Prevention: Advanced tools to identify and mitigate risks, powered by AI/ML to adapt and respond proactively.
• Access Management: Secure access through Multi-Factor Authentication (MFA) and Mobile Device Management (MDM).
• Phishing Protection and Training: Safeguard your team with awareness programs and proactive measures.
• Backup and Recovery: Resilient backup systems and disaster recovery plans to keep your operations running smoothly, while meeting cyber insurance underwriting requirements.

Support Services

From 24/7 helpdesk services to on-site and remote support, we provide responsive assistance tailored to your organization’s unique requirements. Our services also include asset management to track and optimize your IT resources effectively. We support MacOS, Linux, and Windows environments, offering tool-agnostic solutions that align with your operational goals. As your managed services partner, we take over day-to-day IT operations, allowing you to focus on your core objectives while we ensure seamless technology management.

Consulting and SaaS Solutions

Transform your IT landscape with expert guidance and software solutions:

• IT Modernization: Upgrade legacy systems to meet current demands.
• Cloud Strategies: Develop cloud-first approaches tailored to your growth.
• Tailored SaaS Tools: Implement user-friendly software, such as CRM and inventory management systems, designed to simplify operations and enhance scalability while reducing costs.
• Sustainability and Green IT: Optimize energy usage and adopt eco-friendly practices to reduce your organization’s carbon footprint.

Cloud Build-Outs and Automation

Enhance collaboration and efficiency with cloud-based solutions. We specialize in transitioning operations to the cloud, automating workflows, and integrating collaboration tools, ensuring scalability and seamless updates. Our expertise includes containerization technologies like Docker and orchestration platforms such as Kubernetes, enabling streamlined application deployment and enhanced resource utilization. We also offer endpoint lifecycle management, helping you manage devices throughout their operational lifespan.

Identity Solutions

Secure access management through systems like Active Directory, Entra ID, Microsoft 365, and Single Sign-On (SSO) platforms such as Okta. These tools protect your data and streamline user access while ensuring compliance with industry standards.

Communication Services

Keep your team connected and secure with:

• Email Management: Reliable tools like spam filtering and ensuring proper SPF/DKIM configuration. These configurations help verify the authenticity of email messages, prevent spoofing, and enhance the security and deliverability of your organization’s emails.
• Collaboration Platforms: Solutions including Microsoft Teams, Zoom, Slack, and VoIP systems.
• Security Training: Equip your team with phishing protection and awareness programs to stay proactive against security threats.

Business Continuity and Backups

Safeguard your data with automated backup systems, disaster recovery plans, and actionable documentation. These solutions are designed to keep your operations resilient and well-documented.

Software as a Service (SaaS)

Simplify operations with tailored SaaS solutions. From CRM systems for non-profits to inventory management for web infrastructure, we deliver supportable and user-friendly tools while reducing licensing costs when possible.

Our Commitment

At Boomerang RMS, we are more than just a managed service provider; we are your trusted technology partner. Our mission is to deliver reliable, innovative, and scalable IT solutions that help your organization achieve its full potential. By focusing on Reliability, Maintainability, and Supportability, we ensure your IT systems are built to last.

Focus on driving your mission forward while we handle the technology.

Get Started Today

Let us tackle your IT challenges together. Contact us today for a free consultation and discover how Boomerang RMS can empower your organization with reliable and innovative solutions.